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Grand Hyatt Playa del Carmen Resort

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Grand Hyatt Playa del Carmen Resort

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Beachfront hotel
View of the pools

Hotel Benefits

The hotel accepts up to 2 dogs or cats with a combined weight of 34 kilos (74 lb) (fees and restrictions apply)

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Property conditions & facilities




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Hotel services

Included services

  • 3 pools
  • ATM
  • Beach
  • Children's club (4-11 years)
  • Children's pool
  • Concierge
  • Dance classes
  • Electronic check-in
  • Fitness center
  • High Standards of Cleanliness
  • Housekeeping
  • Internet
  • Kayaking
  • Multilingual staff
  • Ping-pong
  • Water aerobics

Services with extra charge

  • 24-hour room service
  • Babysitter
  • Beauty salon
  • Bicycles
  • Business center
  • Car rental
  • Conference facilities
  • Cooking classes
  • Dry cleaning service
  • Gift shop
  • Laundry services
  • Lounge
  • Pets
  • Photographer
  • Pilates
  • Pool-side cabanas
  • Spa
  • Travel agency
  • Valet parking
  • Weddings
  • Yoga


  • La Cocina Restaurante & Terraza
  • The Grill at 1-26
  • Paseo Bar
  • Sushi N Raw Bar
  • Coffee Shop
About hotel

Grand Hyatt Playa del Carmen Resort is an oceanfront family hotel surrounded by the vibrant atmosphere of Playa del Carmen, designed by architect Sordo Madaleno. The resort has a spa inspired by the sinkholes from the Yucatan Peninsula, which offers treatments with natural products. Facilities include 3 infinity pools, a kids club and pool, a game room for teens, 3 restaurants, a bar, and a coffee shop. The property has a separate building with meeting rooms and an oceanfront gazebo for weddings. The 314 guest rooms and suites have floor-to-ceiling windows and a furnished balcony to admire the views of the mangroves in the hotel or the Caribbean Sea. The property has rooms with direct access to one of the pools, guest rooms with special benefits that include access to the business lounge, and suites with a wider space. The hotel accepts 2 dogs or cats with a combined weight of up to 34 kilos (74 lb) (fees and restrictions apply). The hotel is next to Mamitas Beach, a popular entertainment spot; 1 block from Fifth Avenue, lined with stores and restaurants, and less than 500 meters (0.3 mi) from Quinta Alegría, the newest mall in the city. Cancun International Airport (CUN) is 55 kilometers (34 mi) away. ***Grand Hyatt Playa del Carmen Resort is the recipient of the Four Diamond rating by the AAA. ***At check-in, the hotel charges 5.5% of the rate per room, per night. ***At check-in, the hotel charges a Resort Fee of 9.5% of the rate per room, per night. ***The local government has a mandatory tax of $1.50 USD per room, per night, payable directly at the hotel. ***Before your trip, please check with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the traveler's responsibility to meet the rules and regulations established by the destination country.

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