Hard Rock Hotel Cancun

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Hard Rock Hotel Cancun

Zen restaurant closed

The Zen restaurant at the hotel will be closed for renovation work until further notice.

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Hotel services

Included services

  • 24-hour room service
  • Accessible rooms
  • Air hockey
  • ATM
  • Basketball
  • Beach
  • Bellboy
  • Billiards
  • Board games
  • Children's club
  • Children's pool
  • Concierge
  • Connecting rooms
  • Cribs
  • Daily activities
  • Date change flexibility
  • Elevator
  • Fitness center
  • Foosball
  • Free cancellation
  • High Standards of Cleanliness
  • Land sports
  • Luggage storage
  • Non-motorized water sports
  • Parking
  • Ping-pong
  • Poker table
  • Pools
  • Rollaway beds
  • Safe deposit box
  • Smoke-free rooms
  • Snorkeling
  • Sun loungers
  • Sun terrace
  • Taxi stand
  • Tennis
  • Video game room
  • Volleyball
  • Wheelchairs
  • Wireless internet

Services with extra charge

  • Airport transfers
  • Babysitter
  • Beauty salon
  • Boutique
  • Car rental
  • Conference facilities
  • Gift shop
  • Honeymoon special
  • Jewelry store
  • Laundry services
  • Medical services
  • Pets
  • Sauna
  • Spa
  • Steam room
  • Tour desk
  • Tours
  • Weddings

Restaurants

  • Splash
  • Pizzeto
  • Ciao
  • Smash
  • Zen
  • Dive
  • Toro Steakhouse
  • Float
  • The Show
  • Frida
  • Diego
  • Cafetto

About hotel

Hard Rock is a family all-inclusive beachfront hotel in the hotel zone of Cancun. This rock theme property offers activities for the whole family, as well as a music lab with guitar or drum lessons. The rooms offer a menu with 20 Fender® electric guitars. Facilities include four pools, one of them with the shape of a lagoon and one for children with games. The five restaurants serve gourmet international cuisine and Mexican and Asian specialties, and the seven bars and lounges serve drinks, cocktails, and national and imported wines. The tennis court, the fitness center, and the spa are also available for guests. The 600 luxury rooms and suites offer 42-inch flat screen TVs, a minibar with soft drinks, juices, water and domestic beer, and an express coffee machine. The bathrooms have a hydromassage tub and Rock Spa® amenities. Additionally, the suites offer ocean or lagoon view from their private balconies. The hotel also provides free WiFi, personalized assistance services, and 24-hour room service. Children will have fun in The Hard Rock Roxity Kids Club™, an interactive area equipped with musical instruments and a mini movie theater, while young people will spend a great time at a video games area. The property is located in the hotel zone of Cancun, with easy access to the beach of the Caribbean Sea, just 2 kilometers (1.2 mi) from Plaza Kukulcán, housing famous brands and jewelry stores and the Luxury Avenue. The hotel is 3 kilometers (1.8 mi) from La Isla Shopping Village, one of the most popular malls in the city, 6 kilometers (3.7 mi) from Coco Bongo and The City nightclubs, Plaza Forum, and Plaza Caracol shopping centers. Cancun International Airport (CUN) is 18 kilometers (11 mi) away. ***The local government has a mandatory tax of $67.42 MXN per room, per night, payable directly to the hotel. ***The hotel accepts a maximum number of two pets of up to 22.5 kilos (50 lb) per room, only dogs and cats (charges, restrictions, and specific categories apply). ***Before your trip, please check with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the traveler's responsibility to meet the rules and regulations established by the destination country.

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Hotel all-inclusive meal plan

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