Hard Rock Hotel Riviera Maya
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Hotel Benefits
- Free internet
- High standard of cleanliness
- KIDZ BOB Experience
- Pet-friendly hotel (fees, restrictions, and specific categories apply)
- Water park with 23 water slides with different sizes and forms
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No prepayment needed, pay at the property
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Property conditions & facilities
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Hotel services
Included services
- 2 indoor Jacuzzis
- 5 pools
- ATM
- Beach
- Bellboy
- Bicycles
- Billiards
- Board games
- Chapel
- Children's club (4-12 years)
- Children's pool
- Concierge
- Connecting rooms
- Credit cards accepted
- Cribs
- Currency exchange
- Fitness center
- Free calls to the US, Mexico and Canada
- High Standards of Cleanliness
- Ice machine
- Indoor pool
- Jacuzzi
- Kayaking
- Multipurpose court
- Parking
- Ping-pong
- Rock-climbing wall
- Rollaway beds
- Room service
- Scuba diving sample class
- Snorkeling
- Teen disco
- Teen's club (13-17 years)
- Temascal
- Tennis
- Valet parking
- Water park
- Wheelchair accessible
- Wheelchairs
- Wireless internet
Services with extra charge
- Beauty salon
- Business center
- Car rental
- Conference facilities
- Gift shop
- Honeymoon special
- Jewelry store
- Laundry services
- Medical services
- Pets
- Sauna
- Spa
- Steam room
- Taxi stand
- Tour desk
- Weddings
- Yoga
Restaurants
- Sun Bar
- Pizzeto
- The Market
- Frida
- Ipanema
- Zen
- Cafetto
- Toro
- Ciao
- Le Petit Cochon
- Float
- Dive
- Martini Bar
- Heaven Bar & Lounge
- Rhythm Bar
Hotel all-inclusive meal plan
Accommodations
Includes your choice of accommodations.
Activities
Daily activities program hosted by recreation staff. Program varies daily.
Taxes & gratuities
Includes all taxes and gratuities.
Entertainment
Includes nightly spectacular shows. Program varies daily.
Food and beverages
Includes all meals, snacks, and drinks. Includes consumption in buffet and a la carte restaurants, and 24-hour room service.
Land sports
Land sports include bicycles, tennis, ping-pong, billiards, rock-climbing wall, and the use of the fitness center.
Non-motorized water sports
Includes non-motorized water sports such as kayaking and snorkeling.
Children's club
Includes a supervised activities program for children between the ages of 4 and 12. There is a lounge for teenagers between the ages of 13 and 17, open daily from 10:00 to 17:00 hrs.
Other
WiFi, calls to the United States, Canada, and within Mexico, and valet parking from 07:00 to 23:00 hrs. Rockaway Bay is open from 10:00 to 18:00 hrs.
About hotel
Hard Rock Hotel Riviera Maya is facing the turquoise waters of the Caribbean Sea, in a tropical paradise with a white-sand private beach. This all-inclusive hotel is in the surroundings of Puerto Aventuras, 17 kilometers (10.5 mi) from Xcaret and 28 kilometers (16.8 mi) from Playa del Carmen and its famous Fifth Avenue lined with restaurants and stores. The property is 43 and 186 kilometers (25.8 mi and 111.6 mi) from the Tulum and Chichén Itzá archaeological sites, respectively. Cancún International Airport (CUN) is 79 kilometers (47.4 mi) away. The 1,264 guest rooms and suites at this all-inclusive hotel in the Riviera Maya are designed to make you feel like a rock star. All accommodations have a balcony or terrace, hammock, flat-screen TV, WiFi, and whirlpool tub. Some guest rooms have access to the terrace on the third floor, where you can find a Jacuzzi and sun loungers. There are two-bedroom suites with sitting and dining areas. The Rock Star suites have a private pool and a Jacuzzi on the terrace, a selection of guitars, surround sound system, and decorative Aerosmith items. Rooms set in the Heaven section are exclusive for adults. The hotel accepts pets (fees, restrictions, and specific categories apply). Recreational areas and facilities include six pools, a children’s club, a lounge, and a nightclub for young guests. Rockaway Bay Water Park offers fun for the whole family. Water sports, tennis courts, a rock-climbing wall, and a maze are also available for guests. For the little ones who want to be a rock star, there is the Kidz Bop, a space where they can demonstrate their musical skills. The resort features an adult-only section, where guests can find four pools, a nightclub, three specialty restaurants, two bars, and a spa with a fitness center, a beauty salon, treatment cabins, steam rooms, saunas, and jacuzzis. Gastronomy options include Mexican dishes, and steaks, as well as Brazilian, Asian, Italian, and French cuisine. Additionally, establishments by the pools offer snacks and drinks, a coffee shop, a nightclub, and 24-hour room service. The meeting spaces are available for up to 2,400 guests for events and weddings, and the hotel offers outdoor spaces, gardens, and a chapel. The Heaven section is an adult-only oasis featuring several restaurants. ***The local government has a mandatory tax of $26.06 MXN or $1.40 USD per room, per night, payable directly to the hotel. ***Guests should leave a mandatory safety deposit of $100.00 USD at check-in. Before your trip, please check directly with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the responsibility of the traveler to meet the rules and regulations established by the destination country.
Policies
Need-to-know information for guests at this property
Free cancellation
This hotel has Free cancellation
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