Hotel services

About hotel

Hotel Estelar La Torre Suites is located in Medellín, less than 1 kilometer (0.6 mi) from Centro Comercial El Tesoro mall, and features an outdoor pool, sauna, a steam room, and a fitness center. The air-conditioned guest rooms at this hotel are equipped with internet, cable TV, and in-room safe. The suites include a sitting area. The hotel houses a restaurant and a bar, and offers room service and Spa services, for an extra charge. The front desk is available 24 hours. The property is 3 kilometers (1.9 mi) from El Castillo Museum, which is attractive for its displays and its architectural design similar to those castles in the Loire Valley, in France. The hotel is within a 5-kilometer (3.1 mi) radius of La Frontera Environmental Park and Las Palmas Viewpoint, which offer a recreational site surrounded by nature and the best views of the city, respectively. José María Córdova International Airport (MDE) is 27 kilometers (16.8 mi) from the hotel. ***By law, currency exchange in hotels in Colombia is not permitted. ***There may be mandatory fees determined by the hotel to be paid directly upon check-in or check-out. ***Based on local tax laws, only tourists with a Permiso de Ingreso y Permanencia PIP-3, PIP-5, PIP-6, or PIP-10; or a valid Temporary VISA TP-7, TP-11, or TP-12, are exempted from VAT on accommodation. ***Parents checking in with children and teenagers under 18 years of age will have to show a photo ID and the minors' birth certificate, or the passport if guests are foreigners, and the document that corroborates the kinship in the first degree of consanguinity (biological father - son) or first degree of civil kinship (adoptive father - adoptive son). If minors are not traveling in the company of their parents, it will be essential that the responsible adult show at the front desk, in addition to the minor's identification document, the parents' notarized permission with personal presentation, along with a copy of the document identification of those who gave the authorization. Without this documentation, minors will not be allowed to enter the hotel. The foregoing in accordance with the law. ***Colombian residents abroad and foreign guests are exempt from taxes when purchasing a tourist package (accommodation plus service). A tourist visa Visa TP-11 or Permiso - 5/PTP-5 must be shown upon arrival. Up to 2 children with an age of up to 11 years stay for free when occupying their parent´s/guardian´s room using existing bedding; breakfast is not included for children. After that age, it has an additional cost is generated and must be paid at the hotel upon arrival. ***Only registered guests are allowed in the rooms. ***Before your trip, please check directly with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the responsibility of the traveler to meet the rules and regulations established by the destination country.

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Need-to-know information for guests at this property