Hotel services

About hotel

Hotel Mocawa Plaza Armenia is located in the city of Armenia, Colombia. It has a creative restaurant, a coffee shop, a bar on the terrace with views of the city, an infinity pool, and a jacuzzi. The hotel has 97 guest rooms equipped with deluxe bed linens, dressing table, LED cable TV, and soundproof windows. Accommodations are also fitted with air conditioning, a private bathroom with shower, closet, WiFi, pillow and scents menu, work table, and minibar. The hotel has conference facilities to accommodate up to 600 guests, a business center, laundry services, and an indoor parking area. The property is only 500 meters (1,640 ft) from Parque de la Vida, ideal to rest and relax surrounded by nature; 3 kilometers (1.9 mi) from Bolívar Square, the first of the city; and 19 kilometers (11.8 mi) from the National Coffee Park, a theme park with activities for the whole family. El Edén International Airport (AXM) is 18 kilometers (11.2 mi) from the hotel. ***When booking the Superior 1 double or 2 singles guest rooms, please request the 2 single beds, in case you prefer that bed arrangement. ***By law, currency exchange in hotels in Colombia is not permitted. ***There may be mandatory fees determined by the hotel to be paid directly upon check-in or check-out. ***Based on local tax laws, only tourists with a Permiso de Ingreso y Permanencia PIP-3, PIP-5, PIP-6, or PIP-10; or a valid Temporary VISA TP-7, TP-11, or TP-12, are exempted from VAT on accommodation. ***Before your trip, please check directly with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the responsibility of the traveler to meet the rules and regulations established by the destination country. ***All guests, Colombian or foreign, must show as appropriate: passport, foreign document, foreign ID card, physical national identity card. In case of not showing them, Hotel Mocawa Plaza will not be able to continue with the check-in and accommodation process.. ***All minors of up to 7 years of age must show a civil birth certificate, from 7 years old onwards they can make the check-in with an identity card. ***All minors, who do not make the check-in with their parents or legal tutor, must show the fully completed Authorization for Minors Check-in at to the Hotel Accompanied by Third Parties, issued by Hotel Mocawa Plaza (please request or download it from the hotel website) and notarized, a photocopy of the ID of both parents, a photocopy of the minor's civil registration, and a photocopy of the ID of the authorized person with whom they will stay at the hotel. ***For guests with Venezuelan nationality, the check-in is only possible with the temporary protection permit (PPT in Spanish). ***Photocopies or photos of passports are not accepted. ***The Passport Card is not accepted for check-in. ***All the information provided may be consulted in Law 43 of 1993 Art. 22 and in Decree 1067 of 2015.

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