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Moon Palace Cancun

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Moon Palace Cancún

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Hotel Benefits

  • Children from 0 to 17 years old stay for free (restrictions apply)
  • Enjoy other Palace hotels
  • High standards of cleanliness

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Reviews

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Hotel services

Included services

  • 24-hour room service
  • 7 pools
  • Accessible rooms
  • Basketball
  • Beach soccer
  • Beach volleyball
  • Bellboy
  • Bicycles
  • Billiards
  • Board games
  • Business center
  • Chapel
  • Children for free (restrictions apply)
  • Children's area
  • Children's club (4-12 years)
  • Children's pool
  • Computers with internet access
  • Concierge
  • Credit cards accepted
  • Cribs
  • Currency exchange
  • Fitness center
  • Free local calls
  • Game room
  • High Standards of Cleanliness
  • Housekeeping
  • Ice machine
  • Live entertainment
  • Luggage storage
  • Meditation garden
  • Miniature golf
  • Nightclub
  • Non-motorized water sports
  • Parking
  • Pickleball court
  • Pilates
  • Ping-pong
  • Rollaway beds upon request
  • Sauna
  • Smoke-free rooms
  • Steam room
  • Sun terrace
  • Tennis
  • Theater
  • Unlimited calls to the United States and Canada
  • Valet parking
  • Video game room
  • Wave simulator
  • Wheelchairs upon request
  • Wireless internet
  • Yoga

Services with extra charge

  • ATM
  • Babysitter
  • Beauty salon
  • Car rental
  • Conference facilities
  • Convention center
  • Gift shop
  • Golf
  • Golf cart
  • Honeymoon special
  • Jewelry store
  • Laundry services
  • Medical services
  • Spa
  • Taxi stand
  • Tour desk
  • Weddings

Restaurants

  • Bugambilias
  • El Manglar
  • La Gondola
  • Sweet & Coffee
  • Lobby Bar Nizuc
  • Arrecifes
  • Los Caporales
  • Palapa Delfines
  • Palapa Pelicanos
  • Los Columpios Bar Lounge
  • Lounge Bar
  • Pool Bar
  • La Trattoria
  • The Pub
  • Pepe´s Pizza
  • Bistro Café
  • Noir
  • Skybar
  • Riviera Maya
  • 19th Hole Bar
  • Lobby Bar Sunrise
  • Agra
  • Burgería
  • Smoked
  • La Palapa Bar
  • Momo
  • Palapa Pier 8
  • Palapa Asadero

Hotel all-inclusive meal plan

Accommodations

Includes your choice of accommodations.

Activities

Daily activities program hosted by recreation staff. Program varies daily. It also includes access to the Wired Lounge and the skating rink.

Entertainment

Includes nightly spectacular shows. Program varies daily. It also includes access to the Noir nightclub.

Taxes & gratuities

Includes all taxes and gratuities.

Children's club

Includes a supervised children's activities program for children.

Food & Beverages

Includes food, beverages, and snacks; 24-hour room service, and minibar.

Land Sports

Land sports include beach volleyball, beach soccer, bicycles, mini-golf, ping-pong, basketball, tennis, and pickleball. You also have the possibility to play golf for an additional charge.

Other

Enjoy the other Palace Resorts at no additional charge (except The Grand and Le Blanc). Phone calls within Mexico and to the United States and Canada.

Water sports

Includes a variety of non-motorized water sports at the water sports marina, such as paddle board, windsurfing, hobby cats, kayaking, and the Flowrider wave simulator.

About hotel

Moon Palace Cancun is a luxury all-inclusive hotel with activities and facilities for the whole family, located on the outskirts of Cancun, in the Riviera Maya. Guests have direct access to one of the most beautiful beaches in the region and a wide gastronomic offer that includes 16 international haute cuisine restaurants and 10 bars that serve premium drinks. Lagoon-style outdoor pools at the Moon Palace are among the largest in Mexico, they are located along the beach and surrounded by bars and sitting areas. The hotel offers amenities and areas specially designed for children and teens, and adults have access to the nightlife, exciting tours, the Awe Spa with relaxing treatments, and a 27-hole golf course designed by Jack Nicklaus. Its more than 2,000 elegant rooms, most of them with ocean view, are equipped with marble bathroom with shower, hydromassage tub for two, minibar, liquor dispenser and coffee maker. The Moon Palace is 20 kilometers (12 mi) from downtown and 10 kilometers (6 mi) from Cancun International Airport (CUN). The Moon Palace golf course in Cancun is the first Latin American to achieve the GEO high environmental quality certification. ***Any reservation of 10 or more rooms is considered a group reservation and has special conditions. Please contact Customer Services for more information. Contact information is provided on your itinerary, once the reservation has been confirmed. ***The hotel charges an early check-out penalty of the compelte stay (100% penalty); no refunds in case the guest leaves the hotel in advance. ***Before your trip, please check with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the traveler's responsibility to meet the rules and regulations established by the destination country. ***The local government has a mandatory tax of $67.42 MXN per room, per night, payable directly to the hotel.

Policies

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Free cancellation

This hotel has Free cancellation

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