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Moon Palace The Grand

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Hotel Benefits

High standards of cleanliness

Access to all the facilities at the Moon Palace Cancún

Free transportation within the resort from 06:00 to 00:00 hrs

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Property conditions & facilities




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Hotel all-inclusive meal plan

  • Accommodations

    Includes your choice of accommodations.

  • Taxes & gratuities

    Includes all taxes and gratuities.

  • Food and beverages

    Includes all meals and beverages. Includes buffet breakfast and lunch plus buffet or a la carte dinner. Includes 24-hour room service, in-room snacks that include cookies and potato chips; a liquor dispenser, and daily restocking of the minibar with soft drinks, water, juices, and domestic and imported beer.

  • Children's club

    Includes an activities program for children between the ages of 4 and 17, supervised by adults. Includes several playgrounds distributed in Sunrise section, open daily from 08:00 to 22:00 hrs; Nizuc section, open daily from 10:00 to 22:00 hrs; and the water park. The Wired Lounge in the lobby is available for all ages.

  • Land sports

    Land sports include biking, miniature golf, soccer, beach volleyball, yoga, Pilates, ping-pong, and tennis.

  • Entertainment

    Includes nightly spectacular shows. Program varies daily.

  • Activities

    Daily activities program hosted by recreation staff. Program varies daily.

  • Others

    Includes access to all facilities at the Moon Palace Cancún, wireless internet access, two meditation gardens, free local calls and calls to the United States and Canada.

  • Non-motorized water sports

    Non-motorized water activities, the surf simulator, and access to the water park are included.

Hotel services

Included services

  • 24-hour room service
  • 9 pools
  • ATM
  • Beach
  • Beach club
  • Bicycles
  • Billiards
  • Children's area
  • Children's club (4-17 years)
  • Children's pool
  • Connecting rooms
  • Currency exchange
  • Daily activities
  • Elevator
  • Fitness center
  • Free local calls and calls to the United States and Canada
  • High Standards of Cleanliness
  • Housekeeping
  • Jacuzzi
  • Lazy river
  • Miniature golf
  • Night shows
  • Non-motorized water sports
  • Parking
  • Pickleball court
  • Pilates
  • Ping-pong
  • Pool concierge
  • Smoke-free rooms
  • Soccer
  • Spinning
  • Sun loungers
  • Sun terrace
  • Surf simulator
  • Teens' club
  • Tennis
  • Theater
  • Transportation within the resort
  • Video game room
  • Volleyball
  • Water park
  • Wheelchair accessible
  • Wireless internet
  • Yoga

Services with extra charge

  • Airport transfers
  • Babysitter
  • Beauty salon
  • Bowling
  • Business center
  • Car rental
  • Chapel
  • Conference facilities
  • Gift shop
  • Golf
  • Honeymoon special
  • Jewelry store
  • Laundry services
  • Medical services
  • Motorized water sports
  • Sauna
  • Spa
  • Steam room
  • Taxi stand
  • Tour desk
  • Weddings


  • Habibi
  • Los Tacos
  • Cusco
  • Restaurante Caribeño
  • Le Chateau
  • Lobby Bar
  • Swim Up Bar Caribeño
  • Snack La Selva
  • Boulangerie
  • The Grand Buffet
  • Olimpic Pool Bar
  • Wet Bar Terraza Grand
  • Jade
  • JC Steakhouse
  • Tavola
  • Casa Mía
  • La Cantina
  • The Grill
  • Unique Day Club
  • Tapas y Vino
  • Wired Lounge
  • Beach Club
  • Swim Up Bar Peruano
  • The Ninth Pin Boliche & Bar
  • The Library Speakeasy Bar
  • Water Park Snack
  • Circus
About hotel

Moon Palace The Grand offers 1,304 guest rooms and suites with exclusive amenities, including a Jacuzzi for two guests, a welcome bottle of wine, an aromatherapy menu, and Smart TV. For families, this section offers connecting rooms with a selection of amenities for kids, such as video games, a sandbox, and milkshakes in the minibar. This all-inclusive beach hotel has nine pools and a number of restaurants that serve Lebanese, Caribbean, French, Italian, and Asian dishes, as well as fine cuts and other specialties. The resort has a world-class Spa, a golf course designed by Jack Nicklaus, a water park, a surf simulator, a nightclub, a kids club, and a lounge designed for teens' fun. The property includes equipment and facilities for sports and a convention center. The resort frequently hosts night shows and concerts. The property is facing the sea, on the outskirts of Cancún, 12 kilometers (7.5 mi) from Cancún International Airport (CUN). La Isla Shopping Village, located in the hotel zone, is 26 kilometers (16.2 mi) away, and Playa del Carmen is 52 kilometers (32.3 mi) from the hotel. ***Early check-out penalty is the cost of the full stay (penalty of 100%); there are no refunds in case the guest decides to leave the hotel in advance. ***Before your trip, please check directly with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the responsibility of the traveler to meet the rules and regulations established by the destination country.

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