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Sandos Caracol Eco Resort - All Inclusive

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Sandos Caracol Eco Resort - All Inclusive

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Enjoy the water park with your family
The water park has 29 slides

Hotel Benefits

High standard of cleanliness

Water park


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Property conditions & facilities




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Hotel all-inclusive meal plan

  • Accommodations

    Includes your choice of accommodations. When booking more than 4 rooms, special conditions and supplements may apply.

  • Activities

    Daily activities program hosted by recreation staff. Program varies daily.

  • Entertainment

    Includes nightly spectacular shows. Program varies daily.

  • Taxes & gratuities

    Includes all taxes and gratuities.

  • Children's club

    Includes an activities program for children between 4 and 12 years of age, supervised by adults, and another one for the ages between 2 and 3.

  • Food and beverages

    Includes buffet breakfast and lunch plus buffet or a la carte dinner, snacks, and domestic beverages.

  • Land sports

    Land sport include a tennis court and beach volleyball.

  • Non-motorized water sports

    Includes snorkeling equipment, kayaks, boogie boards, and sailing. It also includes an introductory diving lesson in the pool.

Hotel services

Included services

  • 3 pools
  • Accessible rooms
  • All inclusive
  • Beach
  • Beach volleyball
  • Boogie boards
  • Children's activities
  • Children's area
  • Children's club
  • Children's pool
  • Concierge
  • Cooking classes
  • Credit cards accepted
  • Cribs
  • Currency exchange
  • Daily activities
  • Fitness center
  • High Standards of Cleanliness
  • Honeymoon special
  • Housekeeping
  • Kayaking
  • Land sports
  • Night shows
  • Non-motorized water sports
  • Parking
  • Sailboat
  • Smoke-free rooms
  • Snorkeling
  • Sun loungers
  • Tennis
  • Theater
  • Water park
  • Wireless internet in some public areas

Services with extra charge

  • Babysitter
  • Beauty salon
  • Cabañas next to the beach
  • Car rental
  • Catamaran
  • Dive center
  • Golf
  • Jacuzzi
  • Laundry services
  • Medical services
  • Motorized water sports
  • Sauna
  • Shops
  • Spa
  • Steam room
  • Tour desk
  • Weddings


  • Bar de la Playa
  • Salvia
  • El Templo
  • El Manglar
  • La Tortuga
  • La Laguna
  • La Riviera
  • Mapache Chill Out
  • La Toscana
  • Las Máscaras
  • Lobby Bar "L'Elefant"
  • Sirena
  • Iguana
  • Teatro
  • Fogo do Brazil
  • Los Lirios
  • Disco Bar Los Lirios
  • La Jungla
  • Ocean Front Disco
About hotel

Sandos Caracol Eco Resort is an all-inclusive beach family hotel in a natural ecosystem in Playa del Carmen. Since the property is surrounded by jungle, facilities are home to spider monkeys and tropical birds. Kids can enjoy a children's club with a variety of games and activities, while teens' will also enjoy special activities. The property has a water park with 29 slides ideal for all ages. Here you will also find pristine sinkholes and mangroves. The All-Nature Experience includes diverse daily ecological activities such as floating on a crystal river, swimming in a sinkhole, cooking like the ancient Mayas, learning techniques to survive in the jungle, and outdoor Mayan shows. The all-inclusive plan allows you to choose among a number of buffet and a la carte restaurants, and bars. The hotel has two pools, one of them with a shallow area for children. The 956 guest rooms and suites are distributed in villas located from the jungle to the beach. All rooms are equipped with a private bathroom with shower, minibar, balcony or terrace, cable TV, and air conditioning. Royal Elite rooms are located in eco-friendly buildings that offer energy-saving air conditioning, water heated with solar panels, LED interior lights, a water recycling system, and wooden furniture from certified forests. The property is 6 kilometers (3.7 mi) from downtown Playa del Carmen and its variety of stores and restaurants, 7 kilometers (4.3 mi) from the pier of Playa del Carmen, where you can take the ferry to the island of Cozumel; and 16 kilometers (10 mi) from Xcaret Park, with fun for the whole family. Cancún International Airport (CUN) is 52 kilometers (32.3 mi) from the hotel. ***Adult-only categories only allow guests over 18 years of age. ***The local government has a mandatory tax of $31.12 MXN per room, per night, payable directly to the hotel. ***When confirming the reservation, the customer acknowledges and accepts that the hotel may modify and adapt hours and services according to the needs at any given time, deriving from the current situation. Moreover, the customer agrees to comply with the official regulations and hotel rules at any time to fulfill the guidelines arising from the present situation, leaving the stay cancellation to the hotel management discretion in case of non-compliance. The hotel may also make use of the right of admission based on the official guidelines. ***Before your trip, please check directly with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the responsibility of the traveler to meet the rules and regulations established by the destination country.

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