Rates listed on the website are valid on the date the reservation inquiry is made and are subject to change without notice. Published rates are not guaranteed until payment is received. All reservations are subject to availability. Confirmation numbers will not be issued until payment has been received in full.
When you make a reservation you must provide written or verbal authorization to charge your credit card. By authorizing the charge you acknowledge our Reservation and Payment Policies, Cancellation Policies and Disclaimer. Changes to existing reservations are subject to availability and necessary rate adjustments.
Print out of your reservation voucher and present it when you check in for your reserved service.Payment Policies
We gladly accept VISA, MasterCard and American Express cards for payments. Please contact one of our Travel Consultants if you would prefer to pay via wire transfer.
Your reservation will be charged in full to your credit card upon receipt.
Rates shown in Mexican pesos will be charged in Mexican pesos for all credit cards. Rates shown in US dollars will be charged in US dollars for Visa and Mastercard transactions. For American Express transactions US dollar rates will be converted to Mexican pesos at the day’s exchange rate. This conversion may cause a variation of up to 5% below or above the international fluctuation index for currency exchange and will be reflected on your statement. Price Res, SAPI de CV cannot be held responsible for this variation and by accepting these policies you acknowledge having been informed about this exchange rate fluctuation and agree that the charge through American Express will be made in Mexican Pesos.Disclaimer
Price Res, SAPI de CV is an intermediary between the client and the goods and services providers listed on the website. As such, Price Res, SAPI de CV creates the necessary commercial connections in compliance with its own service and quality standards to provide services including but not limited to, accommodations, ground transportation and air transportation. Only the most reputable suppliers are selected for this purpose, however Price Res, SAPI de CV cannot be held liable for their acts, omissions, wrongdoings or negligence on their part. Travel services are subject to the conditions set by the suppliers, and their liability may, in turn, be limited by their tariffs and conditions of service. Price Res, SAPI de CV acts only in its role of intermediary for the client and service provider and does not retain any legal authority or control over the service provider’s personnel, assets, operation and/or property.
Through this medium the customer authorizes Price Res, SAPI de CV to act as a mediator for booking the services chosen for a travel package.
The commercial mediation service is carried out directly by Price Res, SAPI de CV from its headquarters located in the city of Cancun, Mexico using its own technological platform for all purchasing channels: online, Customer Care Centers, telephone or any other channel.
When booking a travel package with a destination outside Mexico, the customer accepts the use of the services will be made outside Mexican territory, for this reason, Price Res, SAPI de CV sets a Value Added Tax rate of 0%, in compliance with Mexican law (LIVA, article 29 fraction IV).
For travel packages with a destination outside Mexico and including flight reservations starting in Mexican territory Price Res, SAPI de CV sets a Value Added Tax rate of 16% only on the amount that represents 25% of the flight rate.Price Res, SAPI de CV declares:
Price Res, SAPI de CV will not assume liability for any claims, costs or expenses arising from injury to the client or third parties, accident, loss of life, loss or damage to personal property, lack of enjoyment, upset, disappointment, anguish, distress or frustration be it mental or physical resulting from the following: