2 minors under 17 years of age stay for free
Access to the Exclusive Family Selection facilities and tennis courts at the Rafa Nadal Tennis Centre
Adult-only access to facilities at the TRS Coral Hotel
Family BOSS welcome kit and Family Host service
High standard of cleanliness
Included services
Services with extra charges
Restaurants
Bar
Family Selection at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive consists of a section with customized services and exclusive areas for families, within an all-inclusive hotel in the continental area of Isla Mujeres. Benefits include a section of the beach reserved only for these guests and a video game room. Here, kids will enjoy amenities usually available only for adults, such as bathrobes, slippers, pillow menu, and even the preparation of the whirlpool tub. While parents enjoy a relaxing time in the Spa, kids will have lots of fun with the activities at babies’, children’s, and teens’ clubs. Each of its 80 suites is fitted with balcony or terrace with customized minibar.
Facilities include four pools, a theater, and the Rafa Nadal Tennis Center, which has soccer fields and a specialized shop. The hotel also has a convention center, a chapel, and wedding planning service. The wide dining offer includes restaurants with Thai, Indian, Italian, and Japanese specialties.
The resort is surrounded by mangroves and nature. El Meco Archaeological Site is 9 kilometers (5.6 mi) away and the Ferry with service to Isla Mujeres is 13 kilometers (8 mi) from the property. The hotel is 18 kilometers (11.2 mi) from downtown Cancún and 33 kilometers (20.5 mi) from Cancún International Airport (CUN).
***The local government has a mandatory tax of $67.42 MXN per room, per night, payable directly to the hotel.
***Before your trip, please check directly with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the responsibility of the traveler to meet the rules and regulations established by the destination country.
Activities
Daily activities program hosted by the entertainment staff. The program varies daily. Customized workshops for children, teens, and adults are available.
Food and beverage
Includes all meals and beverages, customized minibar, and 24-hour room service. Family Selection guest rooms include a la carte breakfast, lunch, and dinner, as well as sweet and salty snacks all day long. Preference is given in specialty restaurants.
Children's club
Includes an activities program for children between 1 and 3 years, and between 4 and 12 years, supervised by adults. There is also a teens' club from the age of 11.
Non-motorized water sports
Includes non-motorized water activities.
Land sports
Includes land sports.
Entertainment
Includes nightly spectacular shows. Program varies daily.
Accommodations
Includes your choice of accommodations.
Others
Family Selection guest rooms enjoy 24-hour check-in and check-out service, assistance of a Family Host during the stay, special turndown service for children, preparation of the whirlpool tub with special amenities for children, laundry services for two garments per person before the check-out, sunscreen in the pool and beach areas, welcome amenities package for every children, bathrobes, slippers, and beach towels for kids. It also includes access to the wet areas of the Spa (adults only).
Restrictions
Chic Cabaret is an adult-only restaurant with extra charge and the dress code requires long pants and sleeved shirts for men.
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