Included services
Services with extra charges
Restaurants
Bar
Moon Palace The Grand offers 1,304 guest rooms and suites with exclusive amenities, including a Jacuzzi for two guests, a welcome bottle of wine, an aromatherapy menu, and Smart TV. For families, this section offers connecting rooms with a selection of amenities for kids, such as video games, a sandbox, and milkshakes in the minibar. This all-inclusive beach hotel has nine pools and a number of restaurants that serve Lebanese, Caribbean, French, Italian, and Asian dishes, as well as fine cuts and other specialties.
The resort has a world-class Spa, a golf course designed by Jack Nicklaus, a water park, a surf simulator, a nightclub, a kids club, and a lounge designed for teens' fun. The property includes equipment and facilities for sports and a convention center. The resort frequently hosts night shows and concerts.
The property is facing the sea, on the outskirts of Cancún, 12 kilometers (7.5 mi) from Cancún International Airport (CUN). La Isla Shopping Village, located in the hotel zone, is 26 kilometers (16.2 mi) away, and Playa del Carmen is 52 kilometers (32.3 mi) from the hotel.
***Early check-out penalty is the cost of the full stay (penalty of 100%); there are no refunds in case the guest decides to leave the hotel in advance.
***Before your trip, please check directly with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the responsibility of the traveler to meet the rules and regulations established by the destination country.
Accommodations
Includes your choice of accommodations.
Taxes & gratuities
Includes all taxes and gratuities.
Food and beverages
Includes all meals and beverages. Includes buffet breakfast and lunch plus buffet or a la carte dinner. Includes 24-hour room service, in-room snacks that include cookies and potato chips; a liquor dispenser, and daily restocking of the minibar with soft drinks, water, juices, and domestic and imported beer.
Children's club
Includes an activities program for children between the ages of 4 and 17, supervised by adults. Includes several playgrounds distributed in Sunrise section, open daily from 08:00 to 22:00 hrs; Nizuc section, open daily from 10:00 to 22:00 hrs; and the water park. The Wired Lounge in the lobby is available for all ages.
Land sports
Land sports include biking, miniature golf, soccer, beach volleyball, yoga, Pilates, ping-pong, and tennis.
Entertainment
Includes nightly spectacular shows. Program varies daily.
Activities
Daily activities program hosted by recreation staff. Program varies daily.
Others
Includes access to all facilities at the Moon Palace Cancún, wireless internet access, two meditation gardens, free local calls and calls to the United States and Canada.
Non-motorized water sports
Non-motorized water activities, the surf simulator, and access to the water park are included.
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