Occidental at Xcaret Destination

Hotel Benefits

5 freshwater pools and 1 saltwater pool

High standards of cleanliness

Unlimited access to Xcaret for Deluxe Unlimited Xcaret Xperience rooms (restrictions apply)

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Hotel services

Included services

  • 5 swimming pools
  • Adults-only pool
  • ATM
  • Beach
  • Children's club
  • Children's pool
  • Concierge
  • Credit cards accepted
  • Currency exchange
  • Fitness center
  • High Standards of Cleanliness
  • Honeymoon special
  • Housekeeping
  • Land sports
  • Luggage storage
  • Miniature golf
  • Sun terrace
  • Wireless internet

Services with extra charges

  • Babysitter
  • Beauty salon
  • Boutique
  • Business center
  • Car rental
  • Conference facilities
  • Dive center
  • Gift shop
  • Jacuzzi
  • Laundry services
  • Medical services
  • Sauna
  • Spa services
  • Steam room

Restaurants

  • Beach Club (para desayuno y almuerzo)
  • D'Oriental
  • El Lago
  • El Pescador
  • La Hacienda
  • La Piazza
  • Le Buffet
  • Los Olivos
  • Paco's Tacos
  • Royal Level (para desayuno, almuerzo y cena)
  • Steak House

Bar

  • Bar Hundido
  • Beach Bar
  • La Bodeguita Bar
  • Lobby Bar
  • Sports Bar
  • Terraza Bar

About hotel

Occidental at Xcaret Destination is an all-inclusive hotel in the Riviera Maya, next to the famous eco-archaeological park. This resort offers a unique experience of contact with nature, as it is located within a jungle reserve. The resort features five freshwater pools, one adult-only saltwater pool, a children´s pool, and a beach club with a small bay. There is also a fitness center, miniature golf, and nine meeting rooms to accommodate up to 1,100 guests. The hotel offers 11 restaurants, including five specialty restaurants with a la carte service and one exclusive for Royal Level; 9 bars, and a nightclub. The property includes a children´s club and offers an activities daytime program and night shows. The hotel has 765 guest rooms and suites equipped with TV, minibar, air conditioning, alarm clock radio, telephone, in-room safe, and a private bathroom with shower and hairdryer. Guests staying at Royal Level suites enjoy access to special amenities such as private check-in, customized concierge assistance, a sun terrace, free WiFi, room service, and an exclusive a la carte restaurant. The resort is located 8 kilometers (5 mi) from Playa del Carmen. In addition to Xcaret, you will find many tourist attractions in the surrounding area. You can visit the Sinkhole Route or the Archaeological Site of Tulum, whose main structure is facing the Caribbean Sea. Cancún International Airport (CUN) is 64 kilometers (39.8 mi) away. ***Resort with a 24-hour all-inclusive plan.

***This hotel does not accept pets. ***Guests staying at Unlimited Xcaret Xperience rooms enjoy unlimited access to the eco-archaeological Xcaret Park during their stay. ***D'Oriental, La Hacienda, Steak House, El Pescador, and Los Olivos restaurants require reservation, are subject to availability, and apply restrictions.

***Dress code for specialty restaurants (for dinner): gentlemen are required to wear trousers, closed shoes, and a sleeved shirt. ***Connecting junior suites are not available, as these rooms are located in the corner of the building. ***The local government has a mandatory tax of $31.12 MXN or $1.66 USD per room, per night, payable directly to the hotel.

***Before your trip, please check directly with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the responsibility of the traveler to meet the rules and regulations established by the destination country.

All-inclusive hotel plan

  • Activities

    Daily activities program hosted by recreation staff. Program varies daily.

  • Entertainment

    Includes nightly spectacular shows. Program varies daily.

  • Taxes & gratuities

    Includes all taxes and gratuities.

  • Accommodations

    Includes your choice of accommodations.

  • Land sports

    Includes tennis and paddle tennis courts, archery, volleyball, shuffleboard, miniature golf, dancing lessons, aerobics, and yoga. The access to the fitness center is included.

  • Children's club

    Includes an activities program for children between 4 and 12 years of age, supervised by adults. Open daily from 09:00 to 17:00 hrs.

  • Food & beverage

    Includes all meals and snacks. Includes buffet breakfast plus buffet or a la carte lunch and dinner. Domestic and imported beverages.

  • Restrictions

    Services and facilities are subject to availability and schedules. Lobster and some a la carte menus are not included. The Spa, sauna, steam room, Jacuzzi, beauty salon, car and motorcycle rental, babysitting and laundry services, currency exchange, medical services, wedding and honeymoon packages, wireless internet, boutique and gift shop, phone calls, and tours are not included. Dress code for specialty restaurants (for dinner): gentlemen are required to wear trousers, closed shoes, and a sleeved shirt. D'Oriental, La Hacienda, Steak House, El Pescador, and Los Olivos restaurants require reservation, are subject to availability, and apply restrictions.

  • Water sports

    Includes water activities such as snorkeling. Motorized water sports are not included.

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