Riu Palace Riviera Maya - All Inclusive

Hotel Benefits

Free access to other Riu hotels in the destination (restrictions apply, the information will be provided upon check-in)

High standard of cleanliness

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Hotel services

Included services

  • Wireless Internet
  • Parking lot
  • Themed dinners
  • Adapted for people with reduced mobility
  • Room service
  • Outdoor pool
  • Refrigerator
  • Video
  • Luggage storage
  • Breakfast only for 2
  • Express check-in
  • Laundry services
  • Business center
  • 24 -hour reception
  • Meeting/banquet rooms
  • Smoking area
  • Ski
  • Smoking is prohibited throughout the property
  • Elevator
  • Ironing utensils
  • Adapted for wheelchairs
  • Seasonal
  • English
  • Terrace
  • Spa
  • Transfers to the cruise port

Restaurants

  • Agave
  • Pepe's Food Snacks
  • Chilis
  • Krystal
  • Yashima
  • Il Portico
  • Don Rafael

About hotel

Riu Palace Riviera Maya - All Inclusive is an all-inclusive family hotel located in front of the beach in Playa del Carmen. This hotel in the Riviera Maya is located in the exclusive Playacar complex, just 300 meters from the golf club. The hotel is located 4 kilometers from the center of Playa del Carmen and Fifth Avenue, a famous pedestrian street with a variety of shops and bars. Cancun International Airport (CUN) is 58 kilometers away. This all-inclusive hotel in Playa del Carmen has 400 suites. All of them are equipped with a balcony or terrace, air conditioning, flat screen TV with satellite channels, laptop-size safe, minibar and liquor dispenser. Some suites have a terrace with a jacuzzi. The property has several restaurants, including one Mexican, Japanese, Italian and fusion style. The property also has numerous bars, including a sports bar open all day. The facilities include three swimming pools where a complimentary diving class is offered, a jacuzzi, a children's pool with slides and a wellness area for adults equipped with a gym, sauna and jacuzzi, as well as a spa that invites you to relax. Families will enjoy various activities such as children's club or non-motorized water sports such as windsurfing, kayaking, catamaran boating and snorkeling. This hotel in the Riviera Maya offers 24-hour room service and complimentary wireless internet access in the lobby and all rooms. In addition, it provides access to all the bars of the sister resorts and to the weekly theme parties of the Riu Tequila - All Inclusive, to enjoy the Riu Get Together Party, which offers live entertainment (an event held every other Friday). ***Any reservation of 10 or more rooms will be considered a group, so special conditions will apply and you should consult our customer service department. The contact details will appear on your itinerary once the reservation is made. ***The local government has a mandatory tax of $33.94 MXN or $1.7 USD per room, per night, to be paid directly at the hotel. ***Before your trip, we recommend that you check the entry and stay requirements of the country you are visiting directly with the appropriate national authorities. We remind you that it is the traveler's responsibility to comply with the rules and regulations established in the destination country.

All-inclusive hotel plan

  • Accommodations

    Includes your choice of accommodations.

  • Taxes & gratuities

    Includes all taxes and gratuities.

  • Activities

    Includes daytime entertainment program for adults and children. Program varies daily.

  • Entertainment

    Includes live music, variety shows, and RIU theme shows.

  • Food & beverage

    Includes buffet-type American breakfast with live food stations, fruit, juice, and sparkling wine, or continental breakfast; buffet lunch with cold or hot choices, live food stations, pizza, pasta, salad, and a variety of desserts; and buffet dinner in Don Rafael restaurant. There are themed dinners thrice a week and 24-hour snacks. It also includes 24-hour local and imported beverages, beverages in the pool area, 24-hour room service, and restocking of the in-room minibar and liquor dispenser. In addition, registered guests have access to unlimited bookings for Krystal, Yashima, Il Portico, Chillis, and Agave theme restaurants.

  • Land sports

    Land sports include beach volleyball and ping-pong.

  • Other

    WiFi in the lobby and rooms. Access to the fitness center, sauna, and relaxation pools are also included. Consists of access to the weekly theme parties with DJ (White/Neon) and the Pacha nightclub with beverages included at the Riu Tequila, as well as all bars at the Riu Tequila, Riu Palace México, Riu Yucatán, and Riu Playacar.

  • Water sports

    Includes non-motorized water sports equipment such as windsurf board, snorkeling, kayaking, body board, catamaran, plus an introductory diving lesson in the pool.

  • Restrictions

    Only guests over the age of 18 can access the fitness center, the Jacuzzi, and the sauna. Treatments or Spa services are not included. A formal attire is required for dinner at restaurants.

  • RiuLand children's club

    Includes a supervised activities program for children between the ages of 4 and 12.

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